Join your peers in a lively discussion learning about "Proof of Concept" steps to overcome the gap between "What You Think Your Customer Wants"
and the reality of "What the Customer Really Wants".
When was the last time you assessed what your customer really wants?
What is the best "Proof Of Concept" steps in undertaking my assessment?
What can I uncover to understand my customer's product or service expectations?
What am I doing to improve my customer's expectations and grow revenues?
SCORE Fox Valley in conjunction with the Downers Grove Public Library invite you to attend a lively "virtual roundtable" discussion. This Roundtable will be facilitated by SCORE Fox Valley Members Steve Seko and Klaus Rummer.
This program requires registration through a third party. The library will not be collecting registration information, and will not be able to control how information is used. Patrons are advised that their email or contact information may be used by the presenter or organization for future contact.
Contact the Ask Us Desk at firstname.lastname@example.org with questions.
Participant Zoom instructions:
Registration with email address is required. The meeting link and password, along with handouts, will be emailed to participants the day before the program. If you do not receive it by 5:00 p.m. the previous day, please contact the library.
Virtual programs adhere to the Library's Video and Photography Policy. Participants should be aware of their privacy settings before logging into the program.
This program will be presented through a live Zoom meeting.
DGPL staff will be monitoring email before the program to assist with logon issues.